Opportunities to Keep Your Home and Community Water Quality Safe


Home owners have the opportunity to provide clean, safe and healthy water for their families. What many do not realize is they also have the ability to take actionable steps in preventing contamination and helping to protect water sources.

August is National Water Quality Month and Hawthorne Plumbing, Heating and Cooling has the following tips for homeowners to increase positive impact on water within their region:

  • Practice Good Water Management: Avoid activities that could use an excessive amount of water such as car washing. Large amounts of water can result in fertilizer and/or chemical runoff into the groundwater which is an important source of drinking water.
  • Know Your Water Supply: Municipal water suppliers provide free information on water quality and particulates, contaminants, bacteria and other factors affecting their water supply. Homeowners can request that information directly from the municipal supplier or check their water quality with the EWG Tap Water Database.
  • Check for Water Hardness: Hard water promotes staining and scaling throughout your home's piping, fixtures, appliances and clothing. A water softener protects against hard water and extends the life of your fixtures and appliances while keeping your clothes looking fresher and cleaner.
  • Clean Up Maintenance Messes: Proper cleaning after boat or car maintenance at the home helps ensure harmful materials do not wash into the water supply. Homeowners can use cat litter for oil spills, harsh cleaners and weed killers to help soak up excess and dispose of it in the trash.
  • Manage the Drain and Drain System: Anti-bacterial soaps or harsh cleaning products can damage drains but are also harmful to the environment. Experts suggest using non-toxic cleaning agents and household products when possible - and avoiding disposal of expired or unwanted medicines, anti-freeze or motor oil inside your home or in storm drains.
  • Find Out About Water Filtration: High quality water filtration systems, installed by a professional, can help ensure you and your family have safe and healthy water for drinking and bathing without the risks of contaminants, pollutants and particulates. You might save money on purchasing bottled water, too.
  • Request an In-Home Water Test: Many home service companies, including Hawthorne Plumbing, Heating & Cooling, offer free in-home water testing. Testing your home's water will provide peace of mind and let you know what steps you should consider taking to ensure in-home water quality.

For more information about water quality or request your free in-home water quality test, contact us today!

Control Water Around the Home To Combat Mosquitoes


Whether you’re worried about serious mosquito-borne diseases or you just want to avoid itchy, swollen bumps from their bites, controlling mosquitoes around your home is mostly a matter of controlling water. Standing water is essential at every stage of the mosquito’s life cycle, so removing that source can be devastating to your local (yard) population.

What Should You Do?

If you’re ready to get serious about eliminating mosquito habitats around your home, observe these best practices:

  • Look carefully around your property for anything that could collect rainwater such as buckets, old tires, empty flower pots, etc. When you find one of these sources, consider discarding it or moving it to a covered area. If you leave it where it is, be sure to remember its location.
  • Dump out those containers after every rainfall. If the item isn't something you can easily turn over, carry a squeegee to push the water out.
  • Take note of any low-lying areas of your property that are prone to even minor flooding. If these areas collect standing water and in turn become breeding grounds for mosquitoes, it may be worthwhile to have the areas regraded to avoid the problem.
  • Check and clean your gutters and downspouts regularly. Because they’re out of sight, gutter clogs can provide some of the most troublesome sources of mosquitoes.
  • Avoid leaving pet water dishes outside on a routine basis. If you do keep an outdoor pet bowl, dump out and replace the water throughout the day. Don’t leave water in the dish overnight.
  • Be careful with your recycling stash, especially if it contains lots of aluminum cans. Even if they’re holding only a small amount of water, piles of cans constitute attractive breeding spots for mosquitoes and other unwanted bugs.
  • If you have recycling bins or other similar containers that you store outside, make sure they have drainage holes. If they don’t, use an electric drill to make some. This is a good idea even if you usually keep these bins in a covered area.
  • Maintain all pools and hot tubs with proper chlorine solutions and cleaning intervals. Due to its size, a neglected swimming pool can be one of the worst sources of mosquitoes.
  • Dispose of leaves, grass clippings and other dead foliage from your lawn. If these are left to biodegrade in piles, the moisture trapped within could provide just enough water for mosquitoes to lay their eggs. 
  • Be on the lookout for tarps and other watertight coverings that can collect pooled water, such as hot tub and pool covers. Sometimes it’s easiest just to stow these items away, but if that’s not possible, be sure to dump or squeegee away the water after every rainfall.
  • If you have small children, don’t forget to dump out any kiddie pools, water tables or other water toys after you’re done using them.
  • Consider replacing stagnant water vessels like birdbaths with fountains that continuously recirculate the water. Mosquitoes can’t breed in circulating water, so this option allows you to still provide a clean water source for neighborhood birds.

In the course of drying out your property to avoid mosquito swarms, you might discover mysterious puddling. This could be a sign of a leak in your plumbing system, and you should have that inspected as soon as possible. Give your local Hawthorne Plumbing, Heating and Air Conditioning a call! We can help you trace the source and fix the leak.

Underground Disaster - When Your Sewer Line Pipe Bursts

Discovering buried treasure would be a dream come true but finding out your buried sewer pipe has burst can be your worst nightmare.

Do you have a sewer pipe problem?

What if your yard or the foundation of your house could get a life-threatening disease? Unfortunately, that's how a burst in your sewer line can seem.

Just like many diseases, a sewer pipe burst is usually unexpected - and it is unlikely you will see a geyser of sewer water shooting up in your lawn or hear a thunderous boom under your house. Sewer line bursts are usually silent but deadly – deadly to your bank account that is.

Since these sewer line disruptions are not something you look for on a regular basis nor are they something home inspection companies go out of their way to detect, you should be aware of the telltale warning signs. Here are a few out-of-the-ordinary things that indicate you might have a damaged or broken sewer line.

Backups in Your Home’s Water Flow

If you experience water backing up in your toilets or sinks, you could have a damaged sewer line. Using a plumbing snake or chemical drain cleaner is usually the first line of defense. If you’re lucky and it turns out to be a simple clogged pipe, that will do the trick. But if the source of the problem is a cracked or broken pipe, it’s a mere band-aid. 

Slow Drainage

Less severe than an all-out backup, a sink, bathtub, or toilet that is suddenly draining slower than it used to can be a similar trouble sign. Again, a plumbing snake or chemical drain cleaner is the first defense. If that works only temporarily or not at all, chances are good that the root of the blockage problem is a damaged sewer line.

Sewer Gas Odor

If your sewer lines are in good shape, sewer gas odors should not be present because the sewer system in your home should be pretty much airtight. Any crack or unwanted opening in the sewer line means the system is no longer airtight and odors can permeate the home’s interior.  

Cracks in the Foundation

If there is a break or even a crack in your sewer line, water can escape and saturate your concrete foundation. This influx of moisture will eventually cause the cement to crack or even deteriorate. Don’t expect to notice this right after a break because like many diseases that attack the human body, foundation cracks happen gradually. But once you do see some foundation cracking, immediate action is required because repair bills will mount rapidly the longer you wait. Having to go to the emergency room gets expensive.

Formation of Mold

Just like cracks in a foundation, the appearance of mold does not happen overnight. It comes on gradually with no advanced warning signs. If you see or smell mold in your bathroom, basement or anywhere near your plumbing fixtures, sewer line damage may well be the culprit. Cracked pipes in the floor or inside a wall will cause humidity, which will almost always lead to the growth of mold inside your home.

Discoloration of Lawn

If you suddenly see patches of grass in your lawn that are a richer green than the surrounding grass, it can spell big trouble. Sewage actually fertilizes your lawn in a way you don’t want it to. Leaks in the sewer line under your lawn will fertilize patches of grass and these patches will appear more lush than the rest of the yard. Don’t mistake this lush greenery as a blessing, it’s a curse that may cost you a bunch of money.

Fast Action is Required

If you notice any of the above warning signs, it’s best not to hesitate and hope they’ll go away. Try the obvious solutions first, like a plumbing snake if you suspect a clogged line. Then keep a close eye to see if these remedies are only temporary.

In most cases, it’s best to get a complete sewer inspection done as quickly as possible by a qualified professional. If you do have a sewer line problem, the longer you delay, the higher the repair costs are likely to be. Contact your local professional plumbers to have your sewer line inspected today.

Summer Solutions to Common Home & Business Plumbing Problems

summer plumbing problems

Hawthorne Plumbing, Heating & Cooling is dedicated to helping residents and businesses of the Greater Las Vegas and Henderson, NV areas maintain high standards of plumbing, sewer and water convenience. With summer here and hitting hard, problems with plumbing can be all the worse...especially when they interrupt showers, create backed up drains or create toilet problems. Here are a few of the most common plumbing problems for summer and basic maintenance ideas to help prevent them.

  1. Clogged sinks are a common plumbing problem in many facilities, especially restaurants. Sink drains can become backed up by washing items such as large pieces of food, paper waste and toothpicks. Add in soda, coffee and grease, which can all build up along the side of the piping, and you create a gunky mess that prevents water flow. Be sure to place a trash can near the sink to discard unwanted items before they make it into the drain. It is also a good idea to install a strainer or screen to stop waste from entering your drains.
  2. Backed-Up Drains can be a real issue - especially in large facility buildings and warehouses where there is a lot of potential debris. Between dirt and other garbage that gets swept into the drain, floor drains can back up quickly if not taken care of properly. It is important to install a basket to stop trash before it enters pipes as well as general education on proper procedures for clean-up.
  3. Plumbing leaks are caused by all kinds of things. Rapid changes in temperature can cause pipes to expand and contract. Storing items near pipes, such as under a kitchen sink, can lead to constant bumps and shifts that can create leaks. Rust, corrosion and broken seals are also common. The best way to remove the risk of leaky plumbing is to have a proper preventative maintenance plan. This is especially important during summer months, when water usage generally tends to increase.
  4. A clogged toilet can hurt your business and significantly affect home comfort. Most often, toilets become clogged when individuals flush items that should be thrown away. To reduce the possibility of unwanted flushes, have trash receptacles plainly visible for use and use water filtration systems filter sand and debris from incoming water. Businesses should try installing air dryers instead of using paper towels.
  5. The most common problems with water heaters are thermostats, thermal-expansion tanks, shut-off valves and pipe leaks. To prevent issues with your system, a strong preventative maintenance plan is important. Every six months (for businesses) to a year (residential homes) flush out the water heater to remove sediment, which can burn out the heater elements. This is especially helpful if you are in an area with hard water.

For professional plumbing advice and assistance, contact your local plumbers at Hawthorne Plumbing, Heating & Cooling!

Removing and Preventing Limescale

removing and preventing limescale

Do your plumbing fixtures seem like they need cleaning all too often? If the source of all that extra work is a white or green chalky coating on your faucets and shower heads, you may have a problem with limescale -- mineral-rich deposits that look unsightly and wreak havoc on your pipes and fixtures from the inside out.

Causes of Limescale

The limescale you see in and on your household plumbing fixtures is a natural byproduct of clean water with an above-average concentration of minerals like calcium, magnesium and iron. This is commonly known as hard water.

Hard water is safe to drink and wash with, but there are a number of reasons you might not want to. The mineral deposits tend to give the water an unpleasant taste, and hard water makes it more difficult to lather and rinse away soap. That means your skin may get dry and itchy from bathing in it, your clothes may be dingy and scratchy after going through the laundry and your dishes may have water spots.

And that’s not to mention the hard-to-clean buildup on your faucets, showerheads and around pipe joints. Left unchecked, this buildup can cause stubborn clogs. 

Dissolving Your Problem

The mineral content in this buildup makes it resilient, and you’ll have a hard time scrubbing it away with just a wet rag. The preferred way to clean limescale is to weaken and dissolve it using a mild acidic solution.

Common household vinegar is extremely effective for this task. If you can remove your affected showerheads, faucets and other fixtures, submerge them in a bucket of vinegar for at least an hour. When you pull them out, any remaining limescale should flake right off after a vigorous scrubbing with an old toothbrush. This is the ideal method because it allows you to dissolve limescale inside and out.

When removal of your fixtures is difficult or impossible, you may need to get creative to let the vinegar do its work. Try pouring some vinegar in a plastic bag and wrapping it around your faucets or showerheads, securing it at the top with rubber bands or a zip-tie. For exposed pipes with limescale around its joints, wrap a vinegar-soaked rag around the affected area and secure it with string.

If vinegar isn’t getting the job done, you can always step up to a chemical cleaning solution -- just be sure to look for one formulated specifically for calcium, lime and rust. Keep in mind that these solutions aren’t as gentle as household vinegar, so you’ll want to avoid exposure to your skin and use caution when using it to clean fixtures that have metallic or delicate finishes.

An Ounce of Prevention

If limescale is a consistent problem in your home, it’s time to consider a water softening system. These systems mix sodium-based solutions into your incoming water supply to counteract the damaging effects of mineral buildup. That’s not just good news for your pipes and appliances, it also means healthier skin and cleaner clothes and dishes.

For professional hard water testing or to discuss the different types of water softening systems, reach out to your local, licensed plumbers.

Five Plumbing Problems You Want to Avoid This Spring

Hawthorne Plumbing, Heating & Cooling wants to help homeowners prevent the five top plumbing issues that occur during the spring.

By doing just a few checks inside and outside the home, you can prevent costly plumbing repairs and damage to your dwelling. Just think of it as an extension to your spring cleaning.

  1. Check the bathrooms – Check the toilet for leaks by placing a few drops of food coloring into the tank. If the water in the toilet bowl changes colors after 30 minutes, that is a sign that there is an issue with the components in the reservoir.  It is wise to call a licensed plumber to diagnose the problem and repair it correctly.
  2. Protect the sewer line from tree roots – Spring showers may bring May flowers, but they also can cause major issues with tree roots blocking the underground sewer lines. Trees sit dormant during the winter months, but when the weather starts to warm up the tree roots begin to reach out in search of water. It is recommended to have the sewer lines serviced and inspected before the weather heats up and the roots grow into the pipes.
  3. Inspect all the faucets – A leaky faucet does not only make an annoying drip sound, but it can also lead to higher utility bills. Check for moisture around the outside of the faucet. Since a faucet may have leaks hidden from view, it is wise to check under and around the sink for wet spots or warped cabinetry.
  4. Test the sump pump – Make sure the sump pump is primed and ready to work.  A simple way to check the pump is to pour a bucket of water into the sump pit. The pump should turn on and begin removing the water out and turn off automatically when it is complete. If it is discovered that the pump is not working properly, do not hesitate to call a licensed plumber to repair or replace it.
  5. Evaluate the hose bib – During the winter the outdoor hose faucet is very susceptible to freezing and cracking. Look at the outside of the faucet and down the wall of the home to see if there is evidence of a leak. This can cause damage not only to the outside of the home but if leaking enough; it can also cause damage to the foundation.

For residents of Las Vegas, Henderson and surrounding areas that need help inspecting their home plumbing, Benjamin Franklin Reno is just a phone call or click away.

3 Reasons Your Air Conditioner Needs a Tune-Up

Annual tune-ups help maintain longevity and efficiency of your air conditioning system.

Annual tune-ups help maintain longevity and efficiency of your air conditioning system.

Las Vegas s starting to heat up and summer is on it's way! However, it won't be long until the real heat hits. Is your air conditioner ready? If it's an older unit and hasn't been maintenanced for awhile you might need a tune up. On the really hot days your Air Conditioner is what you're going to want to keep you cool - all summer long.

Fortunately, air conditioner tune-ups are relatively inexpensive this time of year. And, in addition to an increase in efficiency, your AC will operate more safely throughout the entire summer - without an unexpected breakdown.

An un-tuned air conditioner might work fine in low level heat and the early summer but the heavy heat is far more taxing on your AC unit. The height of summer is when you are most likely to have issues, right when you rely on your air conditioning the most.

  1. Your tuned up air conditioner will save money on energy. Just like a car needs an oil change to keep it running well, an AC needs a recharge, cleaning and maintenance to maximize life-span and efficiency - resulting in lower energy bills.
  2. Prevent future AC repairs. In addition to overall increased safety and efficiency, annual tune-ups allow technicians to spot other simple problems that can be fixed to prevent larger issues in the future. Having an expert look over your system is the best way to prevent your AC from needing a costly repair.
  3. Keep tabs of your air conditioner's condition. Every time a technician tunes-up your air conditioner, they'll let you know exactly how the unit is performing. This way you'll know exactly what condition your AC is in and if there are any components that you might want to be concerned about. Fixing small problems before they become bigger is far less expensive.

BONUS! Allow for better overall operation and functionality. According to the EPA a well maintained air conditioner will operate, on average, up to 25% more efficiently than one that has been neglected.

Do you need a tune-up? It's never a bad idea, especially if you air conditioner's performance has been questionable - like having a hard time running, not cooling properly, making funny noises or producing a high draw on energy.

Your Toilet is Overflowing - What Now?

dealing with an overflowing toilet

Toilet overflow is a not uncommon plumbing issue. When this happens, preventing raw sewage from spilling over onto your bathroom floor is a first priority. Solving the problem that is causing the overflow is an immediate second.

Here are some important steps to follow should you run into a toilet overflow:

  1. Locate the water shut off valve near the base of the toilet. Turn the valve until the water shuts off. This should prevent additional overflow. If your toilet does not have a local shut off valve, open the tank and rig the float to stay in its position - preventing water from refilling the tank.
  2. Clean up water spill. For small amounts of overflow water, a few towels should be able to soak up the mess. Otherwise, a shop-vac can help with larger spills, especially where carpet or other fabrics are involved. Be sure to wash and disinfect all surfaces that were dampened by the toilet water.
  3. Determine the cause of the overflow. For foreign objects, you can put on some rubber gloves and try to remove it. For a clog, a toilet plunger will typically do the trick.

Should these steps not resolve the overflow problem, call a professional plumber for assistance.